Privacy Policy

PrimeOne Property Solutions ("PrimeOne", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit primeonepropertysolutions.com or request services from us, how we use it, and the choices you have.

1. Information We Collect

We collect information in two ways:

• Information you provide: Your name, company, property address, email, phone number, photos, and any project details you submit through our contact forms, quote requests, or AI intake assistant.
• Information collected automatically: Standard log data (IP address, browser type, pages visited, referring URL) and analytics events collected through Google Tag Manager so we can measure site performance and improve our services.

2. How We Use Information

• To respond to quote requests and service inquiries.
• To schedule estimates, callbacks, and on-site work.
• To send service-related communications (email or SMS) you have requested.
• To prevent abuse of our forms and protect site security.
• To improve our website, services, and customer experience.

3. How We Share Information

We do not sell your personal information. We share data only with trusted service providers that help us operate the site and deliver services (hosting, email delivery, analytics, scheduling), and only as needed for them to perform their work. We may also disclose information if required by law.

4. Cookies & Analytics

We use cookies and similar technologies, including Google Tag Manager, to understand site usage and improve performance. You can disable cookies in your browser; some features may not work as intended.

5. Data Security

We use reasonable technical and organizational measures to protect your information, including encrypted transport (HTTPS), rate limiting, and access controls on our admin systems. No method of transmission over the internet is 100% secure.

6. Data Retention

We retain inquiry and project information for as long as needed to provide services and meet legal, accounting, or reporting obligations. You may request deletion at any time using the contact details below.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. Email us at the address below and we will respond within a reasonable timeframe.

8. Children's Privacy

Our services are directed to property managers and businesses. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

10. Contact Us

Questions about this Privacy Policy? Contact us at:
PrimeOne Property Solutions
Email: info@primeonepropertysolutions.com
Phone: 561-787-6400